Legal protection

Evobat Privacy Policy — How Your Information Is Protected

Your personal information on Evobat is completely private and secure. We never sell your data to third parties. This Privacy Policy details what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
SSL encrypted
Language: Bengali
Latest Version — January 2026

1 Scope & Applicability

Evobat takes your privacy seriously. This Privacy Policy ("Policy") applies to the Evobat website, mobile app, and all associated services. By using our platform, you are deemed to have accepted this Privacy Policy.

This policy clearly states what types of information are collected, why they are collected, how long they are retained, and what rights you have over your data. Evobat believes each member's personal information belongs to them — we use it only to the extent necessary to provide our services.

Please note: This Privacy Policy may be updated at any time. Any changes will be announced on the website, and the "Last Updated" date at the top of the page will be revised accordingly.

This policy was written with Bangladeshi users in mind. However, the English version shall be considered the definitive version for all legal purposes.

2 What information we collect

Evobat collects two types of information — what you provide directly, and what is collected automatically through your use of the platform.

Data Type What information Methods of Collection
Identity Information Name, date of birth, national ID number At the time of registration
Contact Information Mobile number, email address Registration and verification times
Financial information Mobile banking number, transaction history Deposit and withdrawal times
Device information IP address, browser, operating system Automatically
Usage Data Game history, login times, click data Automatically
Location data Approximate geographic location (IP-based) Automatically
Evobat never stores your password in plain text. Passwords are encrypted using industry-standard hashing methods.

We only collect information that is genuinely necessary to operate our services, and we avoid collecting anything beyond that. Conversations with our support team may also be recorded to help us improve service quality.

3 Purpose of Data Use

Evobat uses your information for the following purposes, each of which is outlined transparently below:

  • Account creation and management: To verify your identity during registration, login, and account verification.
  • Transaction Processing: To process deposits and withdrawals securely and to prevent fraud.
  • Customer Support: To resolve your complaints, questions, and issues.
  • Regulatory Compliance: To comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements.
  • Platform Development: To analyze user experience and improve our services.
  • Security Assurance: To detect and prevent unauthorized access, fraud, and misuse.
  • Marketing Communications: To send you promotions, bonus, and offer notifications based on your consent.
To opt out of marketing communications, contact our support team at any time. Your request will be processed within 72 hours.

Evobat never sells or rents your data to advertising companies or third-party data brokers. This is our unwavering commitment.

4 Cookies & tracking technologies

The Evobat website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

  • Essential cookies: Essential for the site to function properly. These cannot be disabled.
  • Functional cookies: Remembers your preferences (language, settings).
  • Analytics Cookies: Analyzes site usage. Does not collect personally identifiable information.
  • Security Cookies: Prevents fraud and unauthorized access.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

We do not use third-party cookies. All tracking technologies on Evobat are operated solely to maintain the quality of our own services.

5 Data Sharing & Disclosure

Evobat does not ordinarily share your personal information with anyone. However, sharing may be required in the limited circumstances below:

  • Payment Providers: To process transactions via bKash, Nagad, or Rocket. Only the information necessary to complete the transaction is shared.
  • Legal obligations: In response to court orders, government investigations, or lawful requests from law enforcement agencies.
  • Fraud Prevention: Sharing necessary information with regulatory authorities to combat financial crime.
  • Technology Partners: Hosting, security, and analytics service providers — all operating under strict confidentiality agreements.
Our commitment: Evobat never sells, rents, or provides your information to any party for commercial purposes.

Whenever data is shared with third parties, those parties are required to comply with strict data protection agreements. They may only use the information for specified purposes and are not permitted to disclose it elsewhere.

6 Data Protection Measures

Evobat uses industry-leading technology to keep your data secure. The core pillars of our security framework are:

  • SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Database Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall & IDS: Unauthorized access detection and prevention measures.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Restricted Access: Only authorized personnel can access specific data.
No system on the internet is 100% secure. However, Evobat is committed to providing the highest level of protection possible. Should a security incident occur, we will notify you as quickly as possible.

Your vigilance matters too — use a strong password, never share your login credentials, and avoid accessing your account on public Wi-Fi.

7 Your rights over your information

As an Evobat member, you have the following rights over your personal information. To exercise any of these rights, please contact our support team.

Right to Access Your Data

You have the right to know what information Evobat holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted under certain circumstances.

Right to Restrict Processing

You may request that data processing be restricted in certain circumstances.

Right to Data Portability

You can request an export of your data in a machine-readable format.

Right to object

You have the right to object to the use of your data for specific purposes.

Evobat will respond to rights requests within 30 days of receipt. Complex cases may require up to an additional 60 days — in which case you will be notified in advance.

8 Data Retention Period

Evobat retains your information only for as long as necessary. Retention periods by data type are as follows:

Data Type Retention Period Reason
Account information 5 years after account closure Legal obligations
Transaction Records 7 years Anti-Money Laundering regulations
Support Conversations 2 years Quality of Service Assurance
Log Files & Device Information 1 year Security & Fraud Prevention
Marketing Preferences Until consent is withdrawn User Controls

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.

9 Minor's Privacy

Evobat is strictly for users aged 18 and above. Registration by anyone under 18 is strictly prohibited. We do not knowingly collect information from minors.

If we discover that a minor has created an account, it will be closed immediately and all collected data will be permanently deleted.

If you believe your child is using Evobat, please contact [email protected] immediately. We will act promptly.

10 Policy Changes & Contact

Evobat reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified in the following ways:

  • Displaying a notice at the top of the website
  • Via SMS sent to your registered mobile number
  • Via email notification (if an email address is on file)
  • By updating the "Last Updated" date at the top of this page

Continued use of Evobat after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions or concerns, please reach out to: [email protected] — We're available 24/7.

Your privacy is not just a policy to us — it is the foundation of our business. Every decision at Evobat is made with your trust and privacy protection as the top priority.

Why Evobat Is Trustworthy

Our 6 commitments to protecting your data

At Evobat, privacy is not just a promise — it is enforced at every layer of our technology.

End-to-end encryption

Every data transmission is protected with 256-bit SSL encryption. Neither hackers nor third parties can intercept your information in transit.

KYC verification system

Identity verification at registration helps prevent fake accounts and fraud, while also keeping your own account secure.

Fraud Detection

Our real-time monitoring system instantly detects suspicious activity. Accounts are automatically secured whenever unusual transactions are identified.

Secure Data Storage

All data is stored in an encrypted database. Only authorized personnel can access specific information — and a complete access log is maintained at all times.

Two-Factor Authentication (2FA)

Account access at login is verified via a mobile OTP. Even if someone knows your password, they cannot access your account without the OTP.

Regular Security Audits

An independent third-party team of experts regularly audits Evobat's security infrastructure. Any vulnerabilities identified are resolved promptly.

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